Klark-teknik DN9344E User Manual download pdf (Page 43)

HELIX DN9340E/DN9344E Remote Control Software

User Guide

43 of 65

7.6.2 Online Operation

Important!

We recommend that you always save your show file settings before going online, so that you have the

option of reverting to previous settings after a ‘Get All’ synchronisation.

The slave Units in the network can be set online/offline, individually or globally, as required.

 To set a particular unit online (and Get All/Send All settings)

1 Switch to the respective HELIX AddIn.

2 Click on the large red Go Online button to the right of

the Channel Navigation Strips.

3 At the Synchronise Data prompt, choose to

download the PC settings to the Unit (Set All), or

upload settings from the Unit to overwrite the

current PC settings in the respective AddIn Devices

(Get All).

4 Click OK.

When contact is successfully established the button turns green and the text

changes to Go Offline, while at the HELIX unit the NETWORK LED shows

communication activity. If the connection is not immediate the button turns

yellow and displays a ? while it tries to establish wireless contact.

Version

Update

In response to customer feedback, the online/offline colour coding has been reversed from

earlier versions. Also, the data synchronisation ‘direction’ has been changed; ‘Get All’ is

now the default option.

If online contact cannot be established, an error message is returned. This must be acknowledged;

thereafter HELIX RCS will continue polling the unit unless taken Offline by clicking on the yellow ?

button. Continuous polling is primarily designed to facilitate wireless communication, where the link

may briefly disappear, for example, when you walk behind an obstructing object. However, it can also

be useful when fault finding cabled communication, as the button will turn green as soon as the problem

is corrected.

Warning!

Changes should not be made to equalisation settings at the unit while the HELIX RCS is attempting to

establish communication, as this the Unit and AddIn may lose synchronisation.

 If online communication cannot be established, check the following

The AddIn device is set to a valid Address, COM Port and Comms Mode in the upper Home tab.

Cabling and power connections are in place.

Network communications are operating correctly (Ethernet setups only) – refer to Section 7.3.4.

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Klark-teknik DN9344E User Manual Page 43